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Nice Forend, Lousy Customer Service |
January 14, 2021 |
Reviewer:
mhkpilot from Sacramento,CA
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I ordered 3 items on the same day as this forend (Nov 3 2020. It’s now Jan 13th and I’ve gotten 2 out of the 3 items, but can get zero info on the last item. My contact requests have gone unanswered, there is no company phone number or c.s. Rep, nothing. It’s been 2.5 months and I just want to know the status. I get the whole “COVID†thing, but if you can’t handle the volume because you had to cut back on employees or whatever, then stop selling your products. There is no reason paying customers should be ignored 2.5 months after you take their money and they still have nothing to show for it. That’s not ok. I have several builds to go but I will NOT be doing business with Odin Works moving forward. Very bad customer service. I even tried to cancel my existing order but haven’t heard back about that either. You’ve been warned. G y
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